Three Years of Parts and Labor Protection for Your Pool
Qualifying pool equipment is backed by Patio Pools’ three-year parts and labor warranty, so you know where to turn if an issue arises. Coverage is subject to warranty terms.
Equipment Coverage
Get support for eligible parts and the labor needed for covered repairs.
Builder-Backed Support
Our pool-building experience helps us understand your equipment and guide the next steps.
Know What’s Covered
A Three-Year Warranty Built Around Your Pool
Patio Pools provides a three-year parts and labor warranty on qualifying pool equipment. If an eligible component develops a covered issue, the warranty can help with both the replacement part and the labor to complete the repair, subject to the applicable warranty terms.
As a Tampa pool builder since 1979, we know the systems we install and the questions that come up after a pool is complete. Our relationships with Jandy and Pentair help us work through equipment concerns with customers. Coverage depends on the equipment and warranty terms, so please submit a warranty request with details about the issue to get started.
Warranty Questions, Answered
Find out what the three-year warranty covers and how to get help when your pool equipment needs attention.
How long does Patio Pools’ warranty last, and what does it cover?
All homeowners will receive and one year general warranty covering most items on your pool.
Eligible Patio Pools installations include a three-year parts and labor warranty on the pool equipment. Coverage depends on the issue and the equipment involved; submit a request so we can review the details.
Patio Pools also includes a 25 year structural pool shell warranty that is transferable.
Is my pool equipment eligible for warranty service?
Eligibility depends on whether Patio Pools installed the equipment, the installation date, and the cause of the issue. Manufacturer terms may also apply to Jandy or Pentair products. Most equipment is covered for 3 years from the date the pool was started.
What should I do if equipment stops working, and are all issues covered?
Submit a warranty request with your pool details and a description of the problem. Damage from misuse, improper maintenance, or outside causes may not be covered; we’ll review your request and explain the available options.
*If you have an automation system then please reset the system prior to submitting your warranty request and see if that fixes your issues. Power surges can knock the system offline and the system may need a reset.
Phone
Email our team with your warranty coverage questions or request details.
Address
Need help with an equipment issue? Contact Patio Pools in Tampa for guidance on your next steps.
Having Trouble With Your Pool Equipment?
Tell us what’s happening, and Patio Pools will review your coverage under our three-year parts and labor warranty and help you determine the next steps.